HOUSTON, TEXAS (AP) -- Continental Airlines says it has taken steps to ensure that proper procedures are followed after two unaccompanied girls were placed on wrong Continental Express flights over the weekend.
An 8-year-old College Station girl erroneously ended up in Fayetteville, Ark., and a 10-year-old Massachusetts girl was mistakenly sent to Newark, N.J., after boarding planes operated by ExpressJet, which is under contract with Continental.
Houston-based Continental said in a statement the mix-up was a "miscommunication among staff."
Wendy Babineaux said in a story for the Houston Chronicle that she had never seen so much incompetence in all her life.
Babineaux's attorney, Wayne T. Rife, told The Associated Press tonight that his client became worried when the girl's father called to find out where their child was.
He said his client is concerned about how Continental Airlines handled the situation.
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