ABILENE, Texas (AP) - A lot of people gripe when they get high summertime electric bills. But Kristin Harriger was left grumbling about a bill near $1.4 million.
The Abilene resident immediately called her provider, Potentia Energy, in June. She quickly learned that her bill was an error.
The utility provider also excused a $66,000 late fee listed on the bill.
Potentia told the Abilene Reporter-News (http://bit.ly/LIdYBn ) it had flagged the bill and had marked it to be held, but the bill mistakenly got sent out.
Carmen Balver, a director of the nonprofit protection group, Consumer Watchdog, recommended contacting state officials if people run into difficulty while trying to settle a dispute about an over-the-top bill.
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Information from: Abilene Reporter-News, http://www.reporternews.com
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